Privacy Policy

At Professional Colors, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from you in the following ways:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order and payment details (payment data is processed securely via third-party gateways)

Non-Personal Information

  • Browser type

  • Device information

  • IP address

  • Pages visited on our website

  • Time and date of visits

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Improve our products, services, and website

  • Communicate with you regarding orders, promotions, or updates

  • Respond to customer inquiries and support requests

  • Prevent fraud and ensure website security

  • Comply with legal obligations

3. Cookies and Tracking Technologies

Professional Colors uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and improve website functionality. You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Trusted service providers (payment processors, delivery partners, hosting services)

  • Legal authorities if required by law or to protect our rights

All third-party partners are required to maintain the confidentiality of your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. Professional Colors is not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of any third-party websites they visit.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your data (subject to legal requirements)

  • Opt out of promotional communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Professional Colors does not knowingly collect personal information from children under the age of 13. If such information is discovered, it will be deleted immediately.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.